TRIXT INNOVATIONS PRIVACY POLICY

Last Revised: June 1st, 2024
 As a company who cares for our customers and clients privacy thus we are committed to maintaining the accuracy, confidentiality, and security of our customer’s personally identifiable information ("Personal Information"). As part of this commitment, the company’s privacy policy governs our actions as they relate to the collection, use and disclosure of customer’s personal information.

1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated systems responsible for compliance with our privacy policy. Our company is hosted on the Wix.com platform.
Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and the general Wix.com applications.  

2. Identifying Purposes
We collect and use Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in.
The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which this information is collected may be clear, other times, consent may be requested.  Information such as your name, address and payment information is provided as part of the order process.
We also collect and store any information you enter on our website or provide us. Including the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We collect both personal and non-personal Information for the following purposes:

1. To provide and operate the Services.

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

5. To comply with any applicable laws and regulations.

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3. Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the order. 

6. Mode of Communication
The company’s customer service may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any other agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, chats and postal mail.

7. Accuracy
Personal Information will be maintained in an accurate, complete and up-to-date form as it is necessary to fulfill the purposes for which it is to be used.

 8. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.

9. Payments
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 
10. Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.

11. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

 12. Consent Withdrawal
If you wish to cancel your order, please contact us via telephone or email at info@trixtinnovations.com or call at the head office: Trixt Innovations Limited, No.10, Street A, Eliminigwe Estate Phase 1, Elelenwo, Port Harcourt, Rivers State. Nigeria.

13. Handling Customer Complaints and Suggestions 
You may direct any questions or enquiries with respect to our privacy policy or our practices by visiting our website www.trixtinnovations.com  or contact us via the online contact form or send a mail to info@trixtinnovations.com

Additional Information
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we are only linked to sites with high

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Privacy standards.
Our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

Privacy Policy Updates
The company reserves the right to modify this privacy policy. We therefore advise customers to review the policy frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here by updating the last revised date, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.